Terms and Conditions

Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and erodongs.com (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the website Ero Dongs. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Ero Dongs as they are used to protect your rights as a valued customer and our rights as a business.

Changes to the Terms of Service and the Website

The Site erodongs.com is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

Access to the Website

We work hard to ensure the Site is always up and available, but we can’t guarantee that the Site will not have downtime for any reason. We reserve the right to close the Site for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Site is unavailable at any time, for any length of time.
As part of our security procedures, we require you to register an account with Ero Dongs by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Ero Dongs in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.
It is a condition of your use of the Site that all the information you provide on the Site is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.
We do not guarantee that the Site or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.
Our Site contains mature contents that is not suitable to minors.
You must be at least 18 years of age or higher to access our Site. You must not violate any laws, rules, or any regulations by using or purchasing from our Site. Using our Site or Service you represent and warrant that it is lawful to use the Site, access the Service, and purchase any products from the Site in your local jurisdiction.
You must not be in violation of any embargoes, export controls or other laws in any countries having jurisdiction over this Agreement, Ero Dongs, or yourself.
Ero Dongs offers a Site and Service where users may purchase adult novelty items. By using or accessing and purchasing any of our offered products on our Site you agree to release us from any liability resulting from any harm or injuries caused by any such products. Ero Dongs is not liable for any improper or illegal use of any items found or sold on Ero Dongs.

Product information

Ero Dongs takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given. All photos of the products are for illustrative purposes only. We do give our best effort to insure that our products are almost entirely similar to the photos provided on our Site. Final products received by you may differ slightly in color or style.

Prices

The prices indicated on Ero Dongs are shown in US Dollars and do not include any shipping fee unless otherwise stated. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be on hold even if it was already validated and you will be informed through email if you’d wish to proceed and if not the payment you made will be refunded within 30 days. When a product’s correct price is less than our stated price, you agree that we may charge you the lower price for the purchased product. If a product’s correct price is higher than the price stated on our Site, we will contact you and inform you about it. You agree that we are not obligated to provide you any products at an incorrect lower price.

Availability

We will always endeavor to fulfill your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will inform you through email. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Secure payment

Ero Dongs currently accepts credit card payments through Paypal. These payment options use advanced SSL encryption to keep your transaction secure. Any payment processing fee will be charged to you, if applicable.You do not need to hold an account with these Merchant to use this methods of payment. Please refer to PayPal for full terms and conditions of use.

Secure payment

Your order will be delivered to the address you indicated when your order was placed. The products bought on Ero Dongs will be delivered to the address you’ve provided us. Be informed that the address will be filled up same format that you’ve given it to us. We do not ship to PO Box addresses or to these following countries: India, Pakistan, Thailand, Korea, Islamic states and other countries that has ‘obscenity laws’. Check your local law to know if your country is one.
Ero Dongs does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the courier and may take several days upon receipt of your claim.

Taxes

For purchases where sales tax is applicable you will see the tax calculated on the invoice that we will send you before you are asked to confirm your purchase. In some cases that we do not collect state taxes, you agree that you are responsible for any state or federal taxes. You agree that we are not responsible for collecting, transmitting or advising on taxes, duties or other fees by the government regarding any of your purchase.

Customs Duties and Export Certificates

Orders may be subject to import tax, value tax, customs handling fees, and/or delivery fees in some countries or regions. In this case, you are responsible for the payment of any such taxes or fees.
In the event that the delivery of an order is delayed due to complications or processing at customs, Ero Dongs bears no responsibility for this situation.

Right of Return

Ero Dongs allows you 15 days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.

Privacy and protection of personal data

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to Ero Dongs to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

For more information about our privacy policy, please refer to our privacy policy page.

Intellectual ownership

All the content on Ero Dongs website (illustrations, texts, names, brand names, images and videos) is the property of Ero Dongs. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by Ero Dongs. All information, content and files is protected by International law concerning intellectual ownership and copyright.Ero Dongs cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.
Ero Dongs will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability

Any failure of Ero Dongs to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Ero Dongs, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Feedback & Comments

Any opinions left on the Site by Ero Dongs customers are screened and moderated by Ero Dongs . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Ero Dongs reserves the right to refuse or modify it.